The problem
You need submissions outside WordPress: Excel, a CRM import, or a backup. Large inboxes can’t be dumped in one browser request without timeouts.
The solution
Settings → Exports runs background jobs per form. Choose CSV or JSON, optionally filter by inbox view, then download when the job is ready. Files are kept for 7 days.
How to export
- Go to Sobi Forms → Settings → Exports.
- Select a form.
- Choose CSV or JSON.
- Optionally filter by view: all non-spam, unread, read, or starred.
- Check the row-count preview, then start the export.
- When status is Ready, download the file (admin-only, signed link).
Optional: enable email notification when the export is ready (sent to you only).
Formats
- CSV — flat columns, Excel-friendly UTF-8 BOM; multi-value fields as JSON strings.
- JSON — structured records with native types.
Trashed submissions are excluded by default. File fields export a signed admin download URL, not the file contents.