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Set up SMTP for reliable WordPress form emails

Stop losing form notification emails to spam folders. Route Sobi Forms mail through your SMTP server.

The problem

WordPress sends form emails with wp_mail(). On many hosts, that means messages land in spam—or never arrive. You miss leads, and visitors never get their confirmation.

The solution

Sobi Forms includes native SMTP under Settings → SMTP. One account for the site. When routing is on, notification and confirmation emails go through your mail provider instead of the default server mailer.

How to configure it

  1. In WordPress admin, open Sobi Forms → Settings → SMTP.
  2. Enter your provider details:
  3. Set From email and From name (use an address your provider allows).
  4. Click Test connection, then Send test email.
  5. Turn on Activate SMTP routing.
  6. Click Save settings.

Until routing is activated, Sobi Forms keeps using wp_mail(). Your credentials stay saved either way.

If something fails

Open the Logs tab on the same SMTP screen. Failed notification and confirmation sends are listed for 30 days. Use Retry to resend a stored snapshot after you fix the issue.

Optional: define SOBIFORMS_SMTP_PASSWORD in wp-config.php instead of storing the password in the database.